We have worked with Los Angeles Freightliner for three years. Over the past year we have designed 1-1 management coaching on anger management, conflict resolution, communication skills and team training efforts focused on greater customer service. This quarter we’ve focused on more effort working individually with upcoming managers, improving their leadership and communication skills.
Go Green Learning got started with our company through an anger management assignment with a high level manager. Gail Green showed her ability to understand issues and assist others to work through them. She then coached several other managers around communication skills, professionalism and managing others. This led to using her skills in customer service training throughout our service departments, which continues today.
JO, General Manager
Los Angeles FreightlinerGail Green has assisted me on a few coaching projects with managers who needed some refinement, attitude adjustment or awareness. One of these managers demonstrated such change and ability that he was awarded Manager of the Year. This kind of coaching is very helpful for learning what needs to change and then identifying how to change it daily.
BS, General Manager, Body Shop
Los Angeles, Las Vegas and San Diego Freightliner
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